Kevin Spidel — Small Business Branding: Customer Loyalty 2.0

Dis­claimer: Cen­Pho­Camp is not affil­i­ated with Cronkite School or Ari­zona State Uni­ver­sity. We are grate­ful to have the use of their world-class facil­i­ties for our event.

Kevin Spi­del and his pre­sen­ta­tion “Small Busi­ness Brand­ing: Cus­tomer Loy­alty 2.0.”

First, his video:

And next, his slides:

And last, a thank you for par­tic­i­pat­ing in Cen­Pho­Camp. Excel­lent job!

Kevin Spidel — October 2010 Speaker

Kevin Spi­del
Kevin Spi­del is the Com­mu­nity Archi­tect at Gan­net­t­Lo­cal who builds com­mu­nity devel­op­ment and cus­tomer cul­ti­va­tion for small and medium sized businesses.

Kevin’s work can be seen at Gan­nett Local and KevinSpidel.com

Kevin will be pre­sent­ing on Cus­tomer Loy­alty 2.0, the new Small Busi­ness Brand­ing at 2:10pm.
Cus­tomer Loy­alty 2.0 is an evo­lu­tion from not just pro­vid­ing loy­alty pro­grams, but engag­ing your cus­tomers as word of mouth mar­ket­ing agents. Empow­er­ing your cus­tomer base to re-market for you. Build­ing cus­tomer loy­alty and putting tools in the hands of your cus­tomers to become brand advo­cates is the next evo­lu­tion in small busi­ness branding.